kalebet Terms & Conditions

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and kalebet ("kalebet", "the Company", "we", "us", "our"), governing your access to and use of the kalebet online gaming platform accessible at kalebet.app and any associated mobile applications or services (collectively, the "Platform").

By registering an account on the kalebet Platform, accessing any game or service, making a deposit, or otherwise using the Platform in any way, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them.

If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform constitutes your ongoing acceptance of these Terms as they may be updated from time to time.

02 Eligibility

Access to the kalebet Platform is restricted. To register and use kalebet, you must satisfy all of the following eligibility requirements at the time of registration and throughout the duration of your use of the Platform:

• You must be at least 21 years of age. This is the minimum age set by PAGCOR for participation in online casino-style gaming activities in the Philippines. kalebet applies a strict no-exceptions policy on this requirement.
• You must be physically located within the Philippines at the time of registration and when accessing the Platform.
• You must be a natural person — corporate entities, trusts, and other legal structures may not register as players.
• You must not be listed on any self-exclusion register maintained by kalebet or PAGCOR.
• You must not be an employee, contractor, director, officer, or close family member of an employee of kalebet or any of its affiliated companies, game providers, or service partners.
• You must have full legal capacity to enter into a binding contract under Philippine law.

kalebet reserves the right to request documentary proof of eligibility at any time. If you cannot provide satisfactory proof upon request, kalebet may suspend or close your account and withhold any funds pending investigation.

03 Account Registration

3.1 Registration Process

To access the full range of kalebet services, you must register for a player account. During registration, you are required to provide accurate, complete, and current information including, but not limited to, your full legal name, date of birth, residential address in the Philippines, and a valid email address.

3.2 One Account Per Person

Each player is permitted to hold only one active account on the kalebet Platform. Creating duplicate or multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes a serious breach of these Terms. kalebet uses technical and manual review measures to detect duplicate accounts. Where duplicate accounts are identified, all accounts belonging to the same individual may be closed and any balances may be forfeited.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your account credentials with any other person. kalebet will not be liable for any loss or damage arising from unauthorised use of your account where such use results from your failure to keep your credentials secure. You must notify kalebet immediately at [email protected] if you suspect any unauthorised access to your account.

3.4 Know Your Customer (KYC)

kalebet is required under applicable Philippine anti-money laundering regulations to verify the identity of all players. You agree to provide, upon request, valid government-issued identification, proof of address, and proof of payment method. kalebet may restrict deposits, withdrawals, or gameplay until KYC documentation is satisfactorily completed.

04 Deposits & Withdrawals

4.1 Accepted Payment Methods

kalebet accepts deposits via the following payment methods available to Philippine players: GCash, PayMaya, BPI (Bank of the Philippine Islands), BDO Unibank, and Metrobank. Additional payment methods may be added or removed from time to time at kalebet's discretion. All transactions on the Platform are denominated in Philippine Peso (PHP / ₱).

4.2 Deposits

Deposits are credited to your kalebet account upon confirmation from the relevant payment provider. Minimum and maximum deposit limits apply and are displayed at the time of transaction. kalebet does not accept deposits from third-party accounts — the payment method used must belong to the registered account holder.

4.3 Withdrawals

Withdrawal requests are subject to identity verification. kalebet processes withdrawal requests within a reasonable period following verification. Withdrawals will be returned to the same payment method used for deposit where operationally possible. kalebet reserves the right to conduct additional verification checks before processing any withdrawal of significant value.

4.4 Currency

All account balances, bets, winnings, and transactions on the kalebet Platform are conducted in Philippine Peso (₱). kalebet does not accept or process transactions in foreign currencies directly. Any currency conversion costs are the responsibility of the player.

05 Bonuses & Promotions

5.1 General Bonus Terms

kalebet offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms, including wagering requirements, time limits, game restrictions, and minimum deposit thresholds. These specific terms are communicated at the time each bonus or promotion is offered and form part of these Terms.

5.2 Wagering Requirements

Bonus funds and any winnings derived from bonus funds may not be withdrawn until the applicable wagering requirement has been met. The wagering requirement specifies the total amount that must be wagered on eligible games before a withdrawal can be processed. Wagering requirements, multipliers, and eligible games are specified in each individual promotion's terms.

5.3 Bonus Abuse

kalebet reserves the right to withhold, cancel, or reclaim any bonus funds where it reasonably suspects that a player is engaging in bonus abuse — including but not limited to placing low-risk bets to clear wagering requirements, using multiple accounts to claim the same promotion, or exploiting errors in bonus calculations. Players found to be abusing promotions may have their accounts suspended.

5.4 Promotional Changes

kalebet reserves the right to modify, suspend, or terminate any promotion at any time. Changes will be communicated to players via the Platform. Continued participation in a promotion after notice of changes constitutes acceptance of the revised terms.

06 Game Rules & Fair Play

6.1 Game Integrity

All casino games offered on the kalebet Platform — including slots, live casino table games, and bingo — use certified random number generators (RNGs) or are operated by professional live dealers under controlled studio conditions. Game outcomes are determined fairly and are not manipulated by kalebet or its game providers.

6.2 Sports Betting

Sports betting markets on kalebet are offered on a range of events including PBA basketball, NBA, international football, UFC, boxing, cricket, and other sporting events. Odds are set at kalebet's discretion and may change before an event commences. Bets accepted in error at incorrect odds may be voided at kalebet's discretion.

6.3 Technical Malfunctions

In the event of a technical malfunction, disconnection, or system error during gameplay, kalebet will make reasonable efforts to determine the correct outcome of any interrupted game round. kalebet's decision on the outcome of a malfunctioned game round is final. kalebet is not liable for losses resulting from technical issues outside its reasonable control.

6.4 Game-Specific Rules

Individual games may have additional rules specific to that game type. These game-specific rules are accessible within each game on the Platform and form part of these Terms. In case of conflict between a game-specific rule and these general Terms, the game-specific rule prevails for that game.

07 Prohibited Conduct

The following conduct is strictly prohibited on the kalebet Platform. Engaging in any of the following will constitute a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine authorities:

• Registering more than one account, or registering on behalf of another person.
• Providing false, incomplete, or misleading information during registration or verification.
• Using the Platform if you are under 21 years of age.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform or place bets.
• Exploiting software bugs, errors, or vulnerabilities in games or the Platform.
• Engaging in money laundering, fraud, or any other financially illicit activity through the Platform.
• Chargebacks or reversal of legitimate deposits through your payment provider.
• Threatening, harassing, or abusing kalebet staff or other players.
• Reproducing, distributing, or commercially exploiting any content from the Platform without written authorisation from kalebet.

08 Responsible Gaming

kalebet is committed to promoting responsible gaming among all Filipino players on the Platform. kalebet recognises that for some individuals, gambling can become problematic, and the Company takes its obligation to provide player protection tools seriously.

8.1 Player Protection Tools

The following responsible gaming tools are available to all registered kalebet players through the account dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit caps that the player sets and which kalebet enforces.
• Session Time Reminders: Configurable alerts that notify the player when a specified period of continuous play has elapsed.
• Cooling-Off Periods: Temporary suspension of account access for periods of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Longer-term or permanent exclusion from the Platform, available upon request through account settings or by contacting support.

8.2 Underage Access Prevention

kalebet strictly enforces the minimum age requirement of 21 years. Players who suspect that a minor has gained access to the Platform should contact kalebet immediately at [email protected].

For more information on responsible gaming, tools, and external support resources, please visit kalebet's dedicated Responsible Gaming page.

09 Intellectual Property

All content on the kalebet Platform — including but not limited to software, source code, game assets, graphics, logos, trademarks, text, data, and interface design — is the exclusive intellectual property of kalebet or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, modify, distribute, sell, or create derivative works from any Platform content without the prior written consent of kalebet.

The kalebet name, logo, and all associated marks are trademarks of the Company. Unauthorised use of any kalebet trademark is prohibited.

10 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, kalebet's total liability to you in connection with the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total net deposits made by you to your kalebet account in the thirty (30) days immediately preceding the event giving rise to the claim.

kalebet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, even if advised of the possibility of such damages.

kalebet does not warrant that the Platform will be available uninterrupted or error-free. Scheduled maintenance, technical issues, or circumstances beyond kalebet's reasonable control may cause temporary unavailability of the Platform or individual services.

11 Account Suspension & Closure

11.1 Suspension by kalebet

kalebet reserves the right to suspend or permanently close a player account, with or without prior notice, where kalebet reasonably believes that:

• The player has breached any provision of these Terms.
• The player has provided false or misleading information.
• The account has been used for fraudulent, criminal, or otherwise unlawful activity.
• Continued operation of the account poses a risk to kalebet, other players, or third parties.
• kalebet is required to do so by a regulatory, law enforcement, or judicial authority.

11.2 Voluntary Closure

You may request closure of your kalebet account at any time by contacting customer support at [email protected]. Upon account closure, any remaining real-money balance (excluding non-withdrawable bonus funds) will be returned to your verified payment method after applicable checks are completed.

11.3 Effect of Closure

Upon account closure, your licence to use the Platform is immediately revoked. Outstanding bets placed prior to closure will be settled in the normal course, and any resulting winnings or refunds will be processed to your verified payment method.

12 Privacy & Data Protection

kalebet collects, processes, and stores personal data in accordance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173). The full details of how kalebet handles your personal data — including the types of data collected, the purposes of processing, your rights as a data subject, and how to exercise those rights — are set out in kalebet's Privacy Policy.

By registering an account on the kalebet Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. If you do not consent to the processing of your personal data as described, you should not register for or use the Platform.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

kalebet is regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who have a dispute with kalebet are encouraged to first contact kalebet's customer support team at [email protected] to seek resolution. kalebet will endeavour to resolve all disputes promptly and fairly.

If a dispute cannot be resolved through kalebet's internal process, you may escalate the matter to PAGCOR through its established complaint resolution procedures. The courts of the Republic of the Philippines shall have exclusive jurisdiction over any disputes not resolved through the above processes.

14 Amendments to These Terms

kalebet reserves the right to amend, update, or replace these Terms at any time. Where changes are material, kalebet will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must stop using the Platform and may close your account in accordance with Clause 11.2 above.

The version of the Terms currently in force is the version published on this page. You are encouraged to review these Terms periodically to stay informed of any changes.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the kalebet Platform, please contact us:

For responsible gaming support, please visit our Responsible Gaming page. For information on how we handle your personal data, please review our Privacy Policy.